Book direct. Love your bike tour—or pay nothing.
This is a direct-only perk. When you book at tallyho.com, your bike tour is covered by our Money-Back Guarantee.
The simple rules
Covers: Tally Ho bike tours booked direct at tallyho.com.
Do the tour: Ride it. The full tour with us.
Speak up at the finish: If you’re not happy, tell your guide before you go.
Refund: We refund the tour ticket(s) you paid to Tally Ho. No forms. No faff.
We design tours people rave about. We’re the only bike tour company in the world offering a full money-back guarantee like this. That’s how confident we are in our ability to give you the best experience of London.

Jack Oliver Harris
Founder, Tally Ho
Spotted another? Do tell us. Our promise still stands.
Who it’s for (and not for)
For
Public bike tours and private family bike tours booked direct at tallyho.com.
Not for
Bookings made through third-party platforms (TripAdvisor, GetYourGuide, Airbnb, etc.) are handled by those providers and aren’t covered by this guarantee. The same applies to corporate events, school/university groups, travel-trade bookings, and custom/tailored itineraries (e.g. relocation logistics, van support, venue hire, admission tickets, food & drink, photographers, special permits, extra kit). Third-party costs aren’t refundable.
Your time is sacred. We treat it that way.
We know what those three and a half hours represent. It’s not just a bike ride — it’s a slice of your holiday. Time you could spend anywhere in this city, with anyone, doing anything. You chose to spend it with us.
So we pack every minute with extraordinary moments. The best of London, the backstreets nobody else shows you, the stories that make you stop pedalling. Cool people around you, photographs worth framing, memories that outlast the sunburn.
That’s the standard we hold ourselves to. And if we fall short of it, we own it.
How to claim
Finish the ride.
Tell your guide you weren’t delighted before you leave.
We process a refund to your original payment method for the eligible tour ticket(s).
Ride risk-free
Book direct. Pick your date and let’s roll.
4.9/5 — 4,750+ five-star reviews
Real guests. Real London adventures.
Live reviews from Google, TripAdvisor, Airbnb, and Facebook — updated automatically.