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Money-back guarantee

Book direct. Love your bike tour—or pay nothing.

This is a direct-only perk. When you book at tallyho.com, your bike tour is covered by our Money-Back Guarantee.

How it works

The simple rules

Covers: Tally Ho bike tours booked direct at tallyho.com.

Do the tour: Ride it. The full tour with us.

Speak up at the finish: If you’re not happy, tell your guide before you go.

Refund: We refund the tour ticket(s) you paid to Tally Ho. No forms. No faff.

We design tours people rave about. We’re the only bike tour company in the world offering a full money-back guarantee like this. That’s how confident we are in our ability to give you the best experience of London.

Jack Harris the founder of Tally Ho wearing a tweed cap and smiling

Jack Oliver Harris

Founder, Tally Ho

Spotted another? Do tell us. Our promise still stands.

Scope

Who it’s for (and not for)

For

Public bike tours and private family bike tours booked direct at tallyho.com.

Not for

Bookings made through third-party platforms (TripAdvisor, GetYourGuide, Airbnb, etc.) are handled by those providers and aren’t covered by this guarantee. The same applies to corporate events, school/university groups, travel-trade bookings, and custom/tailored itineraries (e.g. relocation logistics, van support, venue hire, admission tickets, food & drink, photographers, special permits, extra kit). Third-party costs aren’t refundable.

What this means

Your time is sacred. We treat it that way.

We know what those three and a half hours represent. It’s not just a bike ride — it’s a slice of your holiday. Time you could spend anywhere in this city, with anyone, doing anything. You chose to spend it with us.

So we pack every minute with extraordinary moments. The best of London, the backstreets nobody else shows you, the stories that make you stop pedalling. Cool people around you, photographs worth framing, memories that outlast the sunburn.

That’s the standard we hold ourselves to. And if we fall short of it, we own it.

If needed

How to claim

1

Finish the ride.

2

Tell your guide you weren’t delighted before you leave.

3

We process a refund to your original payment method for the eligible tour ticket(s).

Ride risk-free

Book direct. Pick your date and let’s roll.

4.9/5 — 5,000+ guest reviews

Guest reviews

Real guests. Real London adventures.

4.9/5 from 5,000+ reviews on Google, TripAdvisor, Airbnb and more· 62 new in the last month

Tally Ho favourite

Katie- you are more than a tour guide- this is more than a tour

It’s taken us a moment to write a review…… Katie- you are more than a tour guide- this is more than a tour. I am not about conventional- this experience was our highlight- from the caps, Monty Python tunes, all of the info and ending with graffiti painting- an absolute must. Please don’t change a thing. Personalities like yours are worth more than gold.

Carmen Z.

Google

Guest photo 1 from a Tally Ho review
Google · 9 Aug 2026

Absolute best way to enjoy London! It’s engaging, informative, and covers more ground than you can on foot. We have 6 and 8-year-old boys who love riding bikes, but haven’t ever been on a four-hour informational tour… Thanks to Edward, they “want to do that again every single day for a whole year!” He told stories in a way our kids could understand and opened up their curiosity for more. The route was a lovely mix of bike paths and roads through neighborhoods we never would’ve wandered otherwise. Couldn’t recommend this enough. Thank you, Edward!

Caroline H.

Google

Guest photo 1 from a Tally Ho review
Google · 1 Aug 2025

This was the highlight of our trip! Edward was a phenomenal guide. We loved seeing the sights - perfect blend of architecture, history, art and culture … because we were on bikes, we got to see so much more. Edward was engaging and could tell stories in the most relatable way so that everyone in our party understood. Our last stop was truly unique ❤️ We had two adults and a 13, 10 and 6 yr old. The bikes were comfortable and safe and we had a safety download before we started. We popped our little one in a ride along and she did great! I would absolutely recommend Tally Ho Bike Experiences and Edward for your next adventure! From my 10 yr old … I loved it! We had an amazing time! Are tour guide was named Edward, he was so kind and was so fun to be with to explore with him! I was happy that was my favorite part of London! They are so kind and welcoming. They told us some cool facts about London.We even had time to stop and take photos and look around and even shop! Best trip ever!❤️

Caitlin S.

Google